Every feature, A to Z
The full list of what Move Belong does today — every live feature across the studio web app, the member portal and the phone app.
128 features
- Account hubMembers manage their details, communications preferences, saved cards, sharing settings and default studio in one place.For membersPhone appMember web
- Add lead with duplicate detectionAdding a lead checks the email first and blocks creating a second record for an existing client.Leads and follow-upStudio web
- Alerts and issuesA queue of things that need your attention — failed payments, overdue waivers, disputes — with notes and a full history on each one.Check-in and rostersStudio web
- Assign a membership at the deskGrant a membership from the client record, with the permission and payment rules you expect from the desk.Memberships, packs and promosStudio web
- Attendance, members and ops reportsCheck-ins, sign-ups and class utilisation reports with CSV export for the numbers you need week to week.ReportsStudio web
- AutomationsTurn on booking confirmations, class reminders, plan purchase and after-class messages, and set the SMS trigger matrix per studio.Messages and automationsStudio web
- Billing reportsBilling transactions and subscription reports, plus gift card liability when gift cards are on.ReportsStudio web
- Body weight and performance markersTrack body weight and performance markers per client over time, with staff-only visibility for markers.Programs, logs and nutritionStudio web
- Book and cancel from the phoneMembers book into classes, see exactly what a paid cancel will refund before they commit, and keep their place on the waitlist.For membersPhone appMember web
- Book on behalf, with overridesStaff can book a member into any class and, with the right permission, override a missing waiver, intake or age rule, or comp the booking.Check-in and rostersStudio web
- Bulk check-inMark the whole class present in one action from the class details modal.Check-in and rostersStudio web
- Bulk email to clientsEmail a saved segment of clients from a plain template, with marketing consent respected and one-click unsubscribe included.Clients, waivers and healthStudio web
- Business rulesOne place for cancellation windows, late-cancel strikes, grace days, hold rules and every other policy the app enforces.Setup, switching and multi-locationStudio web
- Calendar syncMembers subscribe once and their household bookings flow into any calendar app as a private feed.For membersPhone appMember web
- Card disputesTrack card disputes with an evidence builder, deadline reminders and recovery handling for marketplace bookings.Payments and billingStudio web
- Card readersSet up and use Stripe card readers for in-person payments.Retail and point of saleStudio web
- Challenges and leaderboardsRun opt-in challenges with a leaderboard that counts check-ins and logged workouts.Programs, logs and nutritionPhone app
- Check members inOpen a class from the check-in screen and mark each member in, with their waiver, payment and emergency details beside their name.Check-in and rostersStudio web
- Claiming a gift cardMembers could redeem a studio gift card from a link in the app.For membersPhone appPublic page
- Class change notificationsEmail, push and text booked members automatically when you cancel a class or make a material change to it.Timetable and classesStudio web
- Class typesDefine each class you run with its description, image, age limits, whether it is public or members-only, and whether members can log their workout afterwards.Timetable and classesStudio web
- Client account deletion safeguardsWhen a member deletes their account, their identity is anonymised and studio history is kept, with owners and staff refused.Clients, waivers and healthMember webPhone app
- Client billing ledgerSee every payment, refund, failed charge, open invoice and retail sale on one client, with plane-aware refunds.Clients, waivers and healthStudio web
- Client list, search and tagsFind anyone by name, email or phone, save filtered segments, and tag clients for groups you work with again.Clients, waivers and healthStudio web
- Client notesKeep running staff notes on a client, including notes on a child filed under their guardian.Clients, waivers and healthStudio web
- Client profileOne record per client covering bookings and attendance, memberships, waivers, health, programs, nutrition, progress and notes.Clients, waivers and healthStudio web
- Client training programsAssign a copy-on-write training program to a client with private coach notes and client-visible blocks.Programs, logs and nutritionStudio webMember webPhone app
- Coach profilesTrainers get a public profile on your storefront and on Explore with their photo, bio and classes.Storefront and ExploreStudio webPublic pagePhone app
- Consent controlsMembers choose who sees their health details, photos and marketing, per studio, with guardians answering for children.Privacy and safetyStudio webMember webPhone app
- Consultations and appointmentsA dedicated appointment domain: six-step consultation type builder, host hours, busy detection, public booking page, approvals and reminders.ConsultationsStudio webPublic pageMember web
- Dashboard searchSearch clients and sessions straight from the dashboard header without leaving the page.Check-in and rostersStudio web
- Deletion and retentionDeleted accounts are anonymised, retained personal data is swept on a schedule, and every suppression is honoured.Privacy and safetyStudio web
- Dependents and householdParents manage children in their household, book and waitlist for them, and answer their health and photo questions on their behalf.Clients, waivers and healthStudio webMember webPhone app
- Documents and photo on fileAttach private documents and a photo on file to a client, streamed through authenticated routes only.Clients, waivers and healthStudio web
- Draft and publish sessionsDraft a session privately, publish it when the details are right, cancel a published session, or delete a draft outright.Timetable and classesStudio web
- Drag to rescheduleMove or resize a session on the calendar and confirm the change in one dialog, with the room or staff change called out.Timetable and classesStudio web
- Drop-in tax invoicesPaid drop-ins can be emailed a proper Australian tax invoice, with the studio's GST registration deciding the wording.Payments and billingStudio webMember webPhone app
- Entitlement funding rulesUnlimited memberships fund bookings without burning a credit, abandoned checkouts never fund anything, and failing renewals get a grace period before bookings are held.Memberships, packs and promosStudio webMember webPhone app
- Exercise libraryA shared exercise library with images and video, editable for your own custom exercises.Programs, logs and nutritionStudio web
- Explore searchMembers find studios on a map with day chips, near-me search, saved studios and filters, and book drop-ins on the spot.Storefront and ExplorePublic pagePhone app
- Failed payment grace and retryA failing renewal gets your grace period, one hold on that membership only, and a retry button for the member.Payments and billingMember webPhone app
- Follow-up tasksStages can prompt a follow-up task on entry, and the board and drawer both show overdue tasks at a glance.Leads and follow-upStudio web
- Forgot passwordMembers reset a forgotten password from the app by hand-off to the web reset page.For membersPhone appMember web
- Freeze a membershipMembers can request a freeze themselves, and staff can pause or cancel with Stripe billing kept in step and packs extended.Memberships, packs and promosStudio webMember webPhone app
- Fully-used pack displayA pack whose credits are spent but whose window is still open shows as fully used, in the app and on the web portal.Memberships, packs and promosMember webPhone app
- Gift card salesSell studio gift cards with a ledger and liability tracking; the member-facing purchase flow is still to come.Payments and billingStudio web
- Health and emergency detailsKeep allergies, conditions and emergency contacts per client, shared with staff only through an explicit per-studio consent.Clients, waivers and healthStudio webMember webPhone app
- Holiday closuresClose for a holiday once and cancel the chosen classes, extend affected packs and passes, pause recurring plans, and notify members.Timetable and classesStudio web
- In-app help and Ask AIA staff help centre built from the same articles you can search, plus an Ask AI assistant that answers with links to them.Setup, switching and multi-locationStudio web
- Intake formsBuild your own onboarding forms with public, token, kiosk or signed-in completion, mapped answers into health details, and gating at booking or check-in.Clients, waivers and healthStudio webPublic pageMember webPhone app
- Interactive guided walkthroughsInteractive product walkthroughs that spotlight live buttons, tabs, and pages with click-to-advance guidance across the staff app.Setup, switching and multi-locationStudio web
- Intro offer link and QRShare your intro offer by link or printable QR code, with one claim per person handled automatically.Leads and follow-upStudio web
- Invoicing your clientsOptional per-plan staff invoicing with invoices, settlements, receipts and an ageing view, kept off the marketplace and member self-checkout.Payments and billingStudio web
- Kiosk modeTurn a tablet at the front desk into a self-service station where members complete forms behind a staff PIN.Check-in and rostersStudio webPublic page
- Late-join pro-rataOpt a dated plan in to slice its price and credits by the calendar time left when someone joins late.Memberships, packs and promosStudio web
- Lead drawerOpen a lead for their contact details, notes, tasks, email sends and sequence enrolment without leaving the board.Leads and follow-upStudio web
- Lead follow-up sequencesEnrol leads into a timed email sequence that stops the moment they reply, convert or ask it to.Messages and automationsStudio web
- Lead pipeline boardWork your enquiries on a drag-and-drop board of stages you can rename, hide and reorder, with automatic trial and drop-in stages built in.Leads and follow-upStudio web
- Locations, rooms and hoursRun multiple locations, each with its own rooms, opening hours and timezone, so class times show in the venue's local time.Timetable and classesStudio web
- Member homeMembers open the app to their next class, what is due, programs and nutrition in one feed.For membersPhone appMember web
- Member messages and alertsA unified inbox for studio conversations and notifications on the web portal and in the app.For membersPhone appMember web
- Member self-serve membershipMembers stop auto-renew, freeze, or cancel their own membership from the app or portal within your term and notice rules.Memberships, packs and promosMember webPhone app
- Member workout logMembers log their session in a one-thing-at-a-time focus view with last-time values, RPE, notes, and add, swap or skip an exercise.Programs, logs and nutritionPhone appMember web
- Membership, pack and pass plansSell recurring memberships, credit packs, time passes, trials and drop-ins, each with its own price, credits and validity.Memberships, packs and promosStudio web
- Message templatesA library of email, SMS and saved-reply templates with merge fields, duplicating and archiving.Messages and automationsStudio web
- Minimum term and cancellation noticeSet a minimum term and a notice period on a membership so cancellations and pauses follow your rules.Memberships, packs and promosStudio web
- Move Belong Explore feesMarketplace drop-ins carry a capped first-booking fee and a card-fee-aware repeat-booking fee, so the studio nets the listed price minus processing.Payments and billingPublic page
- Nutrition coachingWith the studio toggle on, set a client's nutrition targets, see their daily logs and share meal-plan files through the app.Programs, logs and nutritionStudio webPhone appMember web
- Pack and pass term datesGive a pack or pass a start and end date so it only sells and redeems inside the term.Memberships, packs and promosStudio web
- Paid membership offersSend a paid offer by link that locks its price at send time, charges through Stripe Checkout, and grants the entitlement on payment.Memberships, packs and promosStudio webMember web
- Payment plansSplit a membership into instalments or due-date payments, track them on the Billing pages, and let members pay and sign up from their own screens.Payments and billingStudio webMember webPhone app
- Payments pageOne read-only page for a member's receipts, invoices and plans across every studio they train with.For membersMember web
- Per-session drop-in listingChoose per session whether it appears on Explore and at what drop-in price, with spots-left counts on the listing.Storefront and ExploreStudio webPublic page
- Photo and medical flags on the rosterThe live roster shows a photo-permission chip and a medical-notes flag per person, and guardians' phone numbers are one tap away.Check-in and rostersStudio web
- Photo consentRecord per studio whether each person may be photographed, with an append-only history and roster chips that fail closed.Clients, waivers and healthStudio webMember webPhone app
- Point of saleSell anything at the desk with a cart, discounts, cash or card, and payment links for remote buyers.Retail and point of saleStudio web
- Printable class rosterPrint a roster with each member's emergency contact and allergies, plus photo and medical flags so the day runs safely on paper too.Check-in and rostersStudio web
- Privacy and termsAustralian-English privacy and terms pages drafted for the platform, plus member-facing unsubscribe pages.Privacy and safetyPublic page
- Program builderBuild training programs in blocks and exercises under your own categories, with optional member-visible blocks and exercise media.Timetable and classesStudio web
- Progress photosClients upload progress photos per pose to a private store, visible to staff with the right permission.Programs, logs and nutritionPhone appMember webStudio web
- Progress, streaks and historyMembers see their training streak, workout history and per-exercise progress in the app and on the portal.Programs, logs and nutritionPhone appMember web
- Promo codesCreate first-party promo codes that reduce the price on one-off packs and offers, with redemptions tracked and locked.Memberships, packs and promosStudio web
- Push notifications and in-app alertsMembers get push notifications and an alerts inbox with per-kind preferences, and required messages ignore the switch.Messages and automationsPhone appMember web
- QR code check-inShow a rotating class code that members scan in the app to check themselves in, with a web fallback link for any phone.Check-in and rostersStudio webPhone appPublic page
- ReceiptsMembers see and resend receipts for what they paid, across studios, on the payments page.Payments and billingMember webPhone app
- RefundsRefund a drop-in, pack or payment from the client record, with in-time cancellations returning the price minus the card fee and studio cancels refunding in full.Payments and billingStudio webMember webPhone app
- Repeating sessionsCreate a session once and repeat it by pattern or count, skip chosen dates, edit this one or the whole series, and duplicate a series onto new dates.Timetable and classesStudio web
- Report a problemA report-a-problem button in the staff app that emails the details with your account reply-to.Setup, switching and multi-locationStudio web
- Retail products and categoriesTrack products with variants, images, prices and tax, organised into your own categories.Retail and point of saleStudio web
- Retail reportRetail sales, stock and margins in one report tab.ReportsStudio web
- Retention and at-risk clientsA retention report and at-risk lists show which clients are drifting before they churn.Clients, waivers and healthStudio web
- Revenue reportGross and net revenue over time by plan, with the Stripe fees, marketplace fees and refunds that explain the difference to your balance.ReportsStudio web
- Roles and permissionsOwner, Manager and Staff presets with per-person overrides, a permissions catalogue you can inspect, and an owner-only reset to defaults.Team and permissionsStudio web
- Roster and shiftsBuild the team roster and individual shifts in UTC days, visible from the Staff page and in the schedule day grids.Team and permissionsStudio web
- Sales history, receipts and adjustmentsEvery sale with its receipt and adjustment note, voids and refunds handled from a drawer beside the list.Retail and point of saleStudio web
- Saved cards per studioMembers add a default card per studio through Stripe and manage it from the app, the portal account page or the membership tab.Payments and billingMember webPhone app
- Saved studiosMembers save the studios they like, see them first on Explore, and pick a default studio for the app.For membersPhone appMember web
- Schedule clash detectionSee when a draft or published session collides with another in the same space or with the same coach, with a jump to the conflicting session.Timetable and classesStudio web
- Sent logEvery email and SMS the studio has sent, with status filters and resend for a message that could not go out.Messages and automationsStudio web
- Sessions calendarRun your timetable in week, day, month or list views with a filterable location scope and occupancy counts on every card.Timetable and classesStudio web
- Set-up wizardA step-by-step set-up wizard for a new studio, with a go-live checklist and the payment steps held until you are ready.Setup, switching and multi-locationStudio web
- Staff and Rooms day viewsSee each coach's day or each room's day as its own grid, with clashes called out where someone is double-booked.Timetable and classesStudio web
- Staff InboxTwo-way email and app conversations with your clients, with snooze, assignment, attachments, saved replies and activity alongside every thread.Messages and automationsStudio web
- Staff invitesInvite staff by email with a secure link, and accept them onto your studio from any account.Team and permissionsStudio web
- Stock and wastageAdd or set stock levels inline, record movements and wastage with reasons, and see low-stock warnings.Retail and point of saleStudio web
- Strength estimatesThe app estimates a client's one-rep max from their logged lifts, ratchets up only as they get stronger, and shows heaviest sets and volume.Programs, logs and nutritionPhone appMember web
- Strikes and booking blocksLate cancels and no-shows can add strikes automatically, and you can pause someone's booking with a reason, a message and an end date.Clients, waivers and healthStudio web
- Stripe paymentsConnect your own Stripe account once and take card payments, subscriptions and payouts with the money landing in your bank.Payments and billingStudio web
- Studio reviewsMembers can leave reviews of your studio; public display of reviews on the studio page.Storefront and ExplorePhone app
- Subscriptions and payoutsTrack recurring subscriptions and their next payout, with pause and resume writing straight through to Stripe.Payments and billingStudio web
- Switch between studiosOwners with more than one studio switch context from the sidebar, with only their own studios on the list.Team and permissionsStudio web
- Switching from another systemA verification bridge for studios moving across, with owner contact details recorded and the bridge verified before go-live.Setup, switching and multi-locationStudio web
- Tap to PayTake in-person card payments straight on a supported phone.Retail and point of saleStudio web
- Text messages (SMS)Send texts to members from a shared Australian number with credits, quiet hours and STOP/START handled automatically.Messages and automationsStudio webPhone app
- Till and cash varianceOpen and close the till with a cash summary and a required note when the variance is over your threshold.Retail and point of saleStudio web
- Time offStaff request time off, approved time off counts as busy in the consultation calendars and day views.Team and permissionsStudio web
- Today dashboardStart each day with your classes, occupancy, action-required items and finish-setup prompts in one place, by day or month.Check-in and rostersStudio web
- Transactions and fee breakdownSee every charge with a where-the-money-went breakdown of the Stripe fee and the Move Belong fee on top.Payments and billingStudio web
- Venue type and address verificationYour venue shape is a required step, and Google-verified addresses keep maps and search honest while manual entries are flagged for review.Setup, switching and multi-locationStudio web
- Waitlist with automatic promotionMembers join a first-in-first-served waitlist, and when a seat frees up the next member is offered it by text, email and push inside your offer window.Check-in and rostersStudio webMember webPhone app
- WaiversPublish a waiver as scroll-to-sign sections or your own PDF, collect evidence with every signature, send requests, and print a signed copy.Clients, waivers and healthStudio webMember webPhone app
- Website enquiry formEmbed your lead form on your own website with editable copy, logo and colours, feeding replies straight into the board.Leads and follow-upStudio webPublic page
- Win-back and birthday emailsOptional marketing emails that reach out to clients you have not seen for a while and on their birthday, with consent and unsubscribe respected.Messages and automationsStudio web
- Your brandingUpload your logo and set your brand colours once; they flow through the staff app, member portal, emails and printed documents.Storefront and ExploreStudio web
- Your data stays in your studioEvery studio's records are isolated at the database level with row-level security, so one studio can never read another's clients.Privacy and safetyStudio web
- Your Explore listingPublish your studio profile — photos, trainers, facilities, sports and audiences — to Move Belong Explore, with quality recommendations to improve it.Storefront and ExploreStudio webPublic page
- Your Move Belong planOne platform subscription, priced by your paying members each month, with extra locations, the SMS allowance and a custom email domain on Starter, managed on the Plan & billing page.Payments and billingStudio web
- Your studio booking pageYour own bookable studio page with the schedule, coach profiles and drop-in checkout that holds a seat while the member pays.Storefront and ExplorePublic pageMember web
Coming soon
Built, and on its way. Not available to buy yet.