Switching platforms? Your first invoice can wait until your old contract ends

For members

Members open the app to their next class and what is due, book and cancel from the phone, and manage their family's bookings in one place.

Who uses it
Member

Find and book

Your day at a glance

Members open the app to their next class, what payments are due, and their assigned programs and nutrition in one feed. On the web portal the same home page shows what is coming up.

  • Phone app
  • Member web
The Home tab of the phone app with the member's next class and training streak.

Book, cancel and waitlist from the phone

Members book into classes straight from the studio schedule, see exactly what a paid cancellation will refund before they commit, and keep their place when a class is full. Bookings past and upcoming group by day on the web portal.

  • Phone app
  • Member web
The Bookings tab of the phone app with upcoming and past classes.

Saved studios

Members save the studios they like, see them first on Explore, and pick a default studio the app opens on. Hearts are tied to their account, so the list follows them across devices.

  • Phone app
  • Member web

Messages and alerts

One inbox for messages and alerts

Conversations with the studio and notifications — class changes, waitlist offers, booking updates — sit in one inbox on the web portal and in the app, with per-kind preferences for what pings them.

  • Phone app
  • Member web
The alerts inbox of the phone app with class and booking notifications.

Pay and manage

Payments, receipts and invoices in one place

A read-only payments page collects a member's receipts, invoices and payment plans across every studio they train with, with a Due now section for whatever needs paying.

  • Member web
The member's payments page on the customer portal with tabs for receipts, invoices and plans across their studios.

Calendar sync

Members turn on calendar sync once and their household bookings flow into any calendar app through a private feed — a link that only they hold, valid for the next 90 days of bookings.

  • Phone app
  • Member web

Account and family

Your account, one hub

Members manage their details, communication preferences, saved cards per studio, sharing settings and their default studio from one account hub, on the phone or the web.

  • Phone app
  • Member web
The account hub of the phone app with training summary, dependents and settings.

Forgot password

A member who forgets their password resets it from the app, which hands off to the web reset page; the reset link proves their inbox, so signing in again just works.

  • Phone app
  • Member web

Claiming a gift card

A member opens a studio gift card link in the app to redeem it onto their account.

  • Phone app
  • Public page

Frequently asked questions

Do members need the app?
No. Everything works in the phone browser on the member portal, and the Move Belong app adds push notifications, QR check-in and workout logging on the go.
Can parents book for their children?
Yes. Parents manage children in their household, book and join waitlists for them, and answer their health and photo questions on their behalf.
Can members sync bookings to their calendar?
Yes. Members subscribe once and their household bookings flow into any calendar app as a private feed.

Run for members with Move Belong

30-day free trial, with your card only charged at go-live.