Switching platforms? Your first invoice can wait until your old contract ends

FOR MEMBERS

Your studio, in your pocket.

Book, pay and track your training.

Your studio runs on Move Belong, so your bookings, payments, workout log and family details live in one place.

Booking for your kids?

Works in your phone browser today

The Home tab of the phone app with the member's next class and training streak.

One account, every studio

Each studio sees only its own

Book your kids from your account

Works in your phone browser

YOUR WEEK

Everything around the class, handled

THE NIGHT BEFORE — Find and book your class

Browse classes on Explore or open your studio's schedule for the week, and book a spot — or join the waitlist when it's full.

  • See what's on, and where

    Search by suburb or map, filter by day, and see how many spots are left before you commit.

  • A waitlist that fills itself

    When a seat frees up, the next person in line gets an email and a notification — and a text if the studio uses them.

  • It lands on your calendar

    Turn on Calendar sync once and every booking — yours and your kids' — flows into your calendar app.

The studio's class schedule in the phone app with day chips and bookable classes.

The studio's schedule in the phone app — day chips and bookable classes.

6:00 AM — Walk in, scan, train

Sign the waiver from your phone on the way in, then scan the class code to check yourself in — no queue at the desk.

  • Sign the waiver on your phone

    Read it, scroll to the end and type your name — it's done before you reach the door.

  • Check in with the class code

    Point your camera at the code on the studio screen and you're checked in.

  • Forms done before class

    If the studio needs an intake form, you'll be walked through it before you book.

AFTER CLASS — Log it, and watch progress

Log the session in a one-thing-at-a-time view, watch your streak and lift numbers climb, and open the program your coach set.

  • A log that keeps pace

    One exercise at a time with last time's weights pre-filled. Add, swap or skip with a note for your coach.

  • Streaks that count

    Your training streak, per-exercise progress and full history, built from the sessions you actually log.

  • The program your coach set

    Open the training program your coach assigned, block by block, with their notes on what to do next.

The member's workout log on the phone-width portal showing the session's exercises with logged sets.

The session log on your phone — one exercise at a time.

YOUR MEMBERSHIP

Manage the money side, from your phone

Your membership, in your pocket

See your plan and credits, buy a pack, then freeze, stop auto-renew or cancel — within your studio's term and notice rules.

The Membership tab of the phone app showing the member's plan, terms and freeze actions.

What's due, on Home

Home shows your next class and, when a payment is coming up, the amount and date — with a Pay now button when it's due.

Cancel with the refund shown first

Cancelling a paid class shows exactly what comes back before you confirm — the price minus the card fee. If the studio cancels, you get it all back.

Every receipt, across every studio

Receipts, invoices and payment plans for all your studios on one page — resend a receipt any time.

The member's payments page on the customer portal with tabs for receipts, invoices and plans across their studios.

The payments page — receipts, invoices and plans in one place.

FOR PARENTS

Book their classes. Answer for them.

Add your children to your household and book their classes from your own account. Their health details and photo permission are yours to answer, at each studio.

Add your kids, and book them in

Children live in your household, and you book their classes and waitlists from your own account.

You answer for them, per studio

You answer your children's health questions and photo permission at each studio. Nothing carries over from yours.

Messages about them come to you

Studio emails and alerts about your child's booking arrive on your phone, not theirs.

YOUR DETAILS

Your details stay yours

Studios don't share you

Each studio sees only its own information about you. Another studio never gets your details unless you say so.

Health details are a separate yes

A studio only sees your health details with your separate consent. One that requires them for membership tells you why first.

One text stops them all

Reply STOP and every Move Belong studio stops texting that number. Reply START to turn them back on.

Leave when you want

Delete your account and your identity is removed while the studio keeps its class history.

AND THERE'S MORE

More ways the app works for you

01 — Booking
  • Book a one-on-one with a coach

    Pick a time on your studio's consultation page. The studio sets whether it's free, paid online or paid at the appointment, and whether it's confirmed instantly or after they approve. You get a link to manage or reschedule it, and cancel before the cutoff for a full refund.

  • Join the waitlist for a full class

    When a seat frees up, the next person in line gets the offer — take it within the window or it passes on.

  • Your seat is held while you pay

    Opening checkout holds your seat for five minutes. A failed or cancelled payment releases it straight away.

  • Bookings for the whole household

    Upcoming and past classes for you and your kids, grouped by day, with a filter for whose bookings you're looking at.

  • Meet the coach first

    Read your coach's bio and see their classes before you book.

02 — Training
  • The program your coach assigned

    Open the training program your coach set for you, block by block, with their notes on what to do next.

  • Strength numbers that track you

    The app estimates your one-rep max from your logged lifts and only ever moves up as you get stronger.

  • Progress photos, kept private

    Upload progress photos per pose. They're stored privately and only staff with permission at your studio can see them.

  • Challenges, when your studio runs them

    Join a challenge and see the leaderboard count your check-ins and logged workouts.

  • Nutrition, when your studio offers it

    If your studio offers nutrition coaching, your targets, daily logs and meal-plan files appear in the app.

03 — Payments
  • Receipts, whenever you need them

    Every payment you've made, across studios, with a receipt you can open or send again.

  • Payment plans you can follow

    Split a membership into instalments or due dates, see each one on its own schedule, and pay from your phone.

  • A card saved at each studio

    Your card details are saved separately with each studio you pay — never one wallet shared across studios.

  • Packs labelled honestly

    A pack whose credits are spent shows as fully used while its window is still open — not cancelled, not hidden.

  • A retry button when a renewal fails

    If a renewal payment fails, only that membership is held — and you get a retry button, not a phone call.

  • Freeze while you're away

    Request a freeze from the Membership tab and your studio approves it. Packs stretch by the days you missed.

04 — Messages
  • Alerts that keep you posted

    Class cancellations, changes, waitlist offers and new programs land in one alerts inbox.

  • Message your studio directly

    Ask about a booking or a class in a private conversation with the studio's team.

  • Choose which push you get

    Pick which alerts buzz your phone, kind by kind. Messages the studio must send you still arrive.

  • Texts, on your terms

    Reply STOP and every Move Belong studio stops texting that number. Your account page has a START link to switch back on.

05 — Your account
  • Forgot your password?

    Reset it from the app or the web portal — the email link takes you straight back to where you started.

  • Delete your account

    Your identity is removed and the studio keeps its class history. Cancel any memberships first — deletion needs them ended.

  • Who can see my details

    See and change, per studio, who can see your health details and contact details.

  • Studios you've saved

    Save the studios you like, find them first on Explore, and pick a default so the app opens on the one you train at most.

  • Claim a gift card

    Given a studio gift card? Open its link in the app to redeem it against your membership.

  • Tax invoices for drop-ins

    Paid drop-ins can be emailed a proper tax invoice for your records, when your studio turns it on.

Questions from members

Still stuck? Ask your studio — or email hello@movebelong.com

Is there a Move Belong app?

The iPhone and Android app is on its way; there's no store listing yet. Until then, everything works in your phone's browser — booking, payments, logging and messages.

What does it cost me?

A drop-in class on Explore costs the price the studio lists — no booking fee on top. Memberships and packs are set by your studio, and they can send you an offer you pay right from your phone.

Do I need an account to book?

You can browse classes and studios without one. When you book, we'll ask you to sign up or sign in so your booking, receipts and messages land in the right place.

Can I book for my kids?

Yes. Add your children to your household and book their classes from your account. You answer their health and photo questions at each studio.

Who can see my health details?

Only a studio you've given separate consent to — one studio's yes never carries to another. A studio that requires them for membership shows you why before you agree.

FOR MEMBERS

Find your next class.

See what's on near you — then book, pay and log it in the same place.