Stripe payments
Connect your own Stripe account once and take card payments, subscriptions and payouts, with the money landing in your bank.
- Studio web
Payments and billing
Connect your own Stripe account once. Card payments, subscriptions and payouts land in your bank, with a breakdown of every fee.
- Who uses it
- OwnerManagerMember
Get paid
Transactions and fee breakdown
See every charge with a where-the-money-went breakdown of the Stripe fee and the Move Belong fee on top.
- Studio web
Subscriptions and payouts
Track recurring subscriptions and the next payout, and pause or resume a subscription writes straight through to Stripe.
- Studio web
Your Move Belong plan
One platform subscription, priced by how many paying members you have each month. Extra locations, the SMS allowance and the Starter custom email domain are managed on the Plan & billing page.
- Studio web
Plans, refunds and disputes
Payment plans
Split a membership into instalments or due-date payments. Track them on the Billing pages — with ageing chips for due soon, failed and on hold — and let members pay and sign up from their own screens.
- Studio web
- Member web
- Phone app
Failed payment grace and retry
A renewal that starts failing gets your grace period and a hold on that membership only — never the whole account — and the member gets a retry button in the app.
- Member web
- Phone app
Refunds
Refund a drop-in, pack or payment from the client record. An in-time cancel returns the price minus the card fee; when you cancel a class, booked seats are refunded in full.
- Studio web
- Member web
- Phone app
Card disputes
Track card disputes with an evidence builder, deadline reminders, and recovery handling for marketplace bookings.
- Studio web
Invoices and receipts
Invoicing your clients
Turn on invoicing per plan and bill a membership by invoice instead of card: invoices, recorded settlements with receipt numbers, a printable tax invoice and an ageing view — kept off Explore and member self-checkout.
- Studio web
Drop-in tax invoices
A paid drop-in can be emailed a proper Australian tax invoice, with the wording decided by your GST registration. Zero-dollar, trial and comp bookings never get one.
- Studio web
- Member web
- Phone app
Receipts
Members see and resend receipts for what they paid, across every studio they train with, on their payments page.
- Member web
- Phone app
Saved cards per studio
Members add a default card per studio through Stripe and manage it from the app, the portal account page or the membership tab.
- Member web
- Phone app
Explore fees and gift cards
Move Belong Explore fees
Marketplace drop-ins carry a capped first-booking fee and a card-fee-aware repeat-booking fee, so you net the listed price minus processing.
- Public page
Gift card sales
Sell your studio's gift cards with a ledger behind every card and liability tracking on the Retail report; a member-facing purchase flow is still to come.
- Studio web
Frequently asked questions
- Who holds my money?
- You do. Payments run through your own Stripe account and pay out to your bank; Move Belong never holds them.
- Can I split a membership into instalments?
- Yes. Payment plans split a membership into instalments or due-date payments, tracked on the Billing pages and payable from the member's own screens.
- Do members get receipts?
- Yes. Members see and resend receipts for what they paid on their payments page, across every studio they train with.
Run payments and billing with Move Belong
30-day free trial, with your card only charged at go-live.